Managed it

Why Managed Services?

Let us do the routine (read: mundane) tasks that are too important for your actual employees. Let them focus on what matters most to your business. We’ll take care of the rest.

Stop worrying about software updates, patches and security fixes. That’s what we’re here for.

Hate trying to make sense of multiple vendor contracts and ongoing relationships? Perfect—we’ll take care of that, too, so that everything “just works” the way it’s supposed to.

What’s Included in Our Managed IT Services?

IT Roadmapping

Your company is unique, and a generic IT strategy will only go you so far. Our IT road-mapping process addresses the core of your technology requirements. We’ll look at your strengths, weaknesses, challenges, and opportunities to create a fully personalized IT plan.

Our IT Help Desk

One minute, you’re working hard on a large project for your most important client. The next minute, you’re locked out of your system. 

Or perhaps you’re attempting to obtain clarification on deliverables from a customer, but email troubles are getting in the way. You’re attempting to keep track of your team’s work, but you’re now experiencing software challenges that you can’t seem to resolve.

These are the types of challenges that our IT Help Desk can resolve, allowing you to

get back to what’s important..your business.

Whether you need help via email, chat, phone or in-person doesn’t matter —if you need us, we’ll be there. End of story.

Cloud Computing

The cloud works wonders for some business operations – others are best left on-site

Our cloud specialists will create a hybrid strategy that streamlines operations and presents you in the best possible light.

Backup & Disaster Recovery

Disasters come in all shapes and sizes…but that doesn’t mean you can afford to be any less prepared. We’re not just talking about cyber attacks and other IT-related disasters, either. A fire in your office can be just as devastating as a computer virus. We’re in Bermuda, which means that hurricanes and other types of weather-related natural disasters always need to be in the back of your mind. 

Even your own employees might accidentally cause a problem—don’t forget that 58% of lost data comes from human error. 

Any one of these events could bring your business to its knees… which is why you need to be ready for anything.

With our comprehensive backup, disaster recovery and business continuity services, your business will be able to survive anything—allowing you to pick right back up as quickly as possible like nothing ever happened. 

We can offer you long-lasting protection from a wide range of different types of events, like:

  • Accidental Deletions
  • Hardware failures.
  • File corruption and software failures.
  • Cyber attacks (like ransomware or malware)
  • Natural disasters (like hurricanes)

Security Management

When it comes to your safety, we never cut corners or compromise. Every managed IT plan we develop has security as its central component.To ensure that you can face every day without fear, we employ the best endpoint protection, antivirus/phishing, and incident response solutions available.

Vendor Management

Working with technology vendors on a daily basis can quickly become a full-time job and a pain in the A$$

Which is why we handle vendor management for our clients. This allows them to benefit from the following:

  • Having a single point of contact for anything IT related. 
  • No more searching through contacts and ‘Hoping’ you have the right vendor for the issue you’re having.
  • Allows our team to help negotiate better rates for your services.
  • Ensure you have the right technology stack to help you reach your goals.

Whether you’re interested in exploring better options for your Internet, phones, SaaS, CCTV security systems, network wiring or all of the above, we’re here to help you through it and find a solution or get new rates.

Work-from-Home Support

Work from Anywhere and avoid the hassles that come with it.

Your staff must be able to work from anywhere and at any time. Along with their laptops, people use mobile devices such as smartphones and tablets—but this should not come at the expense of security.

Their full IT support is quite outstanding. They handle every challenge with incredible precision, consistently producing solutions that work flawlessly. Their quick reaction times have helped keep our operations running smoothly. It's no surprise that they've become our go-to IT team.

John Doe Google

Our Company Approach

The end goal of everything we do is peace of mind for you. Your workdays should be productive and optimistic – without looming concerns. Here’s how we manage your IT:

So are managed services right for your business? It's very possible—and we want to find out.